000 00350nam a2200145Ia 4500
008 200214s9999||||xx |||||||||||||| ||und||
020 _a9789352026494
082 _a658.403 RAO
100 _aSunil B. Rao
245 0 _aMarketing and Service Management
250 _a2nd Ed.
260 _bHimalaya Publishing Mumbai
260 _c2015
300 _a228
999 _c3323
_d3323