000 00389nam a2200169Ia 4500
008 200110s9999||||xx |||||||||||||| ||und||
020 _c145
082 _a658 APP
100 _aH R Appannaiah
245 0 _aService Management
260 _aMumbai
260 _bHimalaya Publishing House
260 _c2009
300 _a284 p.
650 _aCommerce & Management
700 _aP N Reddy
999 _c2592
_d2592