000			00418nam a2200181Ia 4500
008			200106s9999||||xx |||||||||||||| ||und||
020			_c98
082			_a658 RED
100			_aH. R. Appannaiah
245		0	_aService Management
260			_aMumbai
260			_bHimalaya Publishing House
260			_c2005
300			_a235 pp.
650			_aCommerce & Management
700			_aReddy, P. N.
700			_aShanthi
999			_c1571 _d1571